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Remote work has never been as big as it is today. Thanks to Covid-19, in many ways, the ability to telecommute to the office offers perks to businesses and employees that allow them to be successful. A prime example is the money companies can save by having fewer people in the office. After all, there’s no need for expensive energy bills or costly health and safety lawsuits.
Still, some organisations have failed to jump on the bandwagon. Although it’s a personal decision, the data proves that hiring remote workers is one of the foundations of success. These are the reasons why.
The Talent Pool
Every company needs talented and knowledgeable employees if it is going to move to the next stage of its life cycle. However, only recruiting people who are within a short commute of the office severely limits the talent pool. Thankfully, telecommuting allows businesses to hire workers from all over the world to increase the number of ideas and the level of innovation. Hiring similar people with the same background and thought processes is wrong as it will force the business to plateau due to the lack of creativity in the office.
There used to be several hurdles to overcome to get the most from remote employees. However, this is no longer the case as internet connections are stable and video-calling software exists in abundance. Even if there isn’t a WiFi connection, you can continue to interact and communicate via 4G and 5G. Payment issues aren’t problematic, either, since sending money from Australia to the UK, and China and the US, is simple with online wallet providers. Therefore, not only can you pay people on time, but neither party has to deal with hefty conversion fees that come with the SWIFT system or PayPal.
Being at home or in a coffee shop has a significant effect on people compared to the office. Did you know that remote workers are 23% more likely to accept overtime than their in-office counterparts? They are more productive as they are in familiar and comfortable surroundings, meaning that they don’t feel as if they are at work most of the time. As a result, you can rely on them to take on projects that people in a traditional workplace might not, not when they have to deal with a long commute before they get home to their families.
Customer Service Coverage
Customers expect 24-hour accessibility, which is tough as you can’t ask people to work ridiculously long shifts. You can use the time zones that remote employees work in to your advantage, however. By organising their shift times to begin when your in-office workers’ shifts end, shoppers should be able to speak to a human being throughout the day and night. This is a fantastic feature for consumers as they need the flexibility to call at a moment’s notice without worrying about restrictive waiting times.
Remote workers bring a plethora of benefits. Which one excites you the most as a business owner and entrepreneur?